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Computing Solutions - Tech Support
How to setup an email account for your domain:
Outlook Express - Outlook 2003 - Outlook 2007 or 2010

For ALL types of email programs it is IMPORTANT to remember that your email account is a POP3 email account not an IMAP email account. You MUST configure your email account in your email client program as a POP3 email account. If you are using MS Outlook 2010 or newer, on the first page of the account settings, when setting up a new account, you MUST check the box that says to Manually Configure the account settings. Other things you MUST take note of:

  • Your username is your FULL EMAIL ADDRESS and is CASE SENSITIVE.
  • Your password is CASE SENSITIVE.
  • Your incoming and outgoing mail servers are the same, ie mail.yourdomainname.ext for example if your domain is abcxyz.org then your mail servers are mail.abcxyz.org.
  • You must go into the advanced settings (more settings) of your email account settings no matter what email client program you are using and you MUST check the box that states "My Server requires Authentication" it should have the ability to select to "use your current incoming mail settings". This should also be selected. This is usually found under the "Outgoing Server" tab in any Outlook program.
  • You MUST NOT have selected/checked an option that states "Leave a copy of the message on the server." This is usually found on the Advanced Tab in any Outlok Program. Do not have this option checked. If you do you will run out of diskspace on the webserver and your email account will no longer be able to send or receive mail. You would only check this box if you are going to be using multiple devices to manage your email. If you are going to use multiple devices you MUST READ THIS.
  • Internet Computing Solutions is not responsible for setting up the email accounts on your PC's. Since many customers use many different types of email client programs, we cannot provide instructions for all client programs. The instructions below are very thorough and should cover the most widely used email client programs. For any other email client program, the most important things for you to know is listed above. Most email client programs include some type of online help to help you figure out how to get into the setup area's of your programs to be able to add a new email account or update an existing one. If you have any questions please send us a support request.

For Outlook Express:

NOTE: In the examples below you will need to replace "your-domain-name.org" with the domain name for your website, ie: abcfcu.org

Once you have downloaded and installed Outlook Express, open the application. Once the application is open and running, go to "Tools", then select "Accounts" from the pull-down menu. You should now see a pop-up window labeled "Internet Accounts".

From the pop-up window, select "Add", then "Mail" from the top left side of the window.

You should now see a pop-up window on your screen labeled "Internet Connection Wizard". This screen will be asking for your name or your organization's name. This name will show up on all mail sent from the e-mail address you are setting-up. Complete the requested information.

The next pop-up window will ask for your Internet E-mail Address. This is the e-mail address you are setting-up thorugh Outlook Express. IE:


NOTE: if you are setting up an alias email account, this email account name should be the alias email account that you have been assigned.

The next screen will ask for your E-mail Server Names. Make sure POP3 is selected for your incoming mail server. Simply enter your incoming and outgoing mail servers, ie:

Incoming Mail (Pop3): mail.your-domain-name.org
Outgoing Mail (SMTP): mail.yourdomain-name.org

***NOTE***: If you use the outgoing mail server that is provided by your website, you run the risk of having your email blocked if the server gets listed by SPAMCOP or any other Spam Monitoring server. You would be better off using the outgoing mail server that your ISP provides for you to use. So instead of using "mail.yourdomain-name.org" you should use the smtp mail server from your ISP. You will have to contact your ISP to find out what the outgoing (smtp) server is called. Click Here to learn more about SPAM in a shared server environment.

The next screen will ask for your Account Name. Enter your full email address. Make sure everything is in lower case. After you enter this information, be sure to enter your password. If you wish, Outlook Express will save your password so you don't have to enter it each time. Make sure the "Remember Password" box is checked if you wish to store your password. Do NOT check "Log on using Secure Password Authentication (SPA)".

You have just completed setting up this account in Outlook Express, and should see the congratulations screen. - Click Finish. Now that you have added a POP3 account to Outlook Express, you can begin using your e-mail service!

NOTE: After the email setup wizard is complete you MUST go into the PROPERTIES of the email account you just set and make some changes.

If your email account settings box is not open, Click on your Tools menu choice then Accounts.

Click on the Mail tab and you will see your mail account that you have configured. Click on the mail account you need to change (you will see your account listed in the accounts list, ie: "mail.your-domain.org") and then click the Properties button.

On the first screen you can then change the Display name, just type in your name.

To verify your mail server settings, click on the Servers tab. On this screen you must check the box at the bottom that states, My server requires authentification. Click the OK button to save your changes.

***NOTE***: If you are using your ISP's mail server for sending mail, you most likely will not need to check this box. You will need to use the outgoing SMTP server of your ISP to send mail if you are using any dialup ISP or someone like Verizon DSL, SBC DSL, and some cable internet providers. You will need to contact your ISP to find out if this box needs to be checked. Click Here to learn more about SPAM in a shared server environment.


IF YOU HAVE Multilple Email Accounts:

If you desire, you can add multiple POP3 accounts to Outlook Express, following the same steps as you did for this first POP3 account.

In the event that you use multiple POP3 accounts, be sure that you indicate which of your accounts that you wish to be your default account. Your default account is the one that will be used to send e-mail, unless you specify otherwise when composing an e-mail.

For more information see How to Setup Identities in Outlook Express.

For Outlook 2003:

1. Open Outlook then Click Tools -> Email Accounts. The Email Accounts screen will appear.

2. There are two choices under E-mail: Add a new e-mail account and View or Change. If you currently have an an email configured in Outlook the View or Changechoice will be selected. Use this setting if you need to change any of the current accounts. If you need to Add a new account, select Add a new e-mail account and then click NEXT.

3. On the server Type screen select POP3 and click NEXT.

4. On the Internet E-mail Setting Screen, complete the following.

Your Name: Enter your Name (this is the name that is used when you send your message to someone.)
E-Address: Enter your full email address.
Incoming mail server: Enter mail.Your-domain-Name.tld (replace Your-domain-Name.tld with the name of your domain, ie: myfcu.org
Outgoing mail server: This should be the name of your ISP's mail server. You will have to contact your Internet Service Provider to get this info. Otherwise you can use mail.Your-domain-Name.tld as described above. NOTE: see our SPAM page for information regarding Spam Block lists.
User Name: Enter your full email address, ie: yourname@yourdomain.com (case sensitive - lower case)
Password: Enter the password that was assigned to you for your internet email. (case sensitive - lower case)

4.Click the More Settings button. The Internet E-mail settings screen will appear.

5. On the General Tab under the Mail account, type your name. It will currently have your incoming mail servers name here. Just type over it with your name.

6. Click the Outgoing Server Tab.

7. Check the box next to My outgoing server (SMTP) requires authentication. and make sure the radio button for Use same settings as my incoming mail server is checked.

8. Click OK then click the NEXT button. - You will get a congratulations screen.

9. Click Finish to return Outlook.

10. Click your Send/Receive Button to see if it works.

If it doesn't work go back in to Outlook starting with Step one above and select to View or Change .

Click Here to learn more about SPAM in a shared server environment.

For Outlook 2007 or 2010:

For all versions of Outlook.the instructions are similar to Outlook 2003 above. In Outlook 2010 you should selected to MANUALLY configure your server settings and/or Manually add your email account. If you are using MS Outlook 2010 or newer, on the first page of the account settings, when setting up a new account, you MUST check the box that says to Manually Configure the account settings and click Next to manually enter all email settings. DO NOT ALLOW MS OUTLOOK TO SETUP YOUR ACCOUNT FOR YOU. For more information on how to configure an email account in Outlook go to Microsoft at:

How to configure Internet e-mail accounts in Outlook

How to add or remove an email account in Outlook 2010.

How to add an e-mail account by using advanced settings

To Learn more about email accounts




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