For our home consumer customers, we offer an Annual Remote Support Service.  We can become your trustworthy Computer Guy. We offer a remote support service for just $240/yr for up to 2 PCs or laptops. This service includes up to 1 hour of remote support/service per month, which breaks down to just $20/mo.  We will help answer all your computer related questions, provide remote online support for your computer, and help solve other general computer related issues.

With this annual service you can eliminate that ongoing dilemma of always wishing you had a computer guy to ask a question or for help with an issue. With our Annual Support Service, we give you that peace of mind by providing phone, email, and remote support for things such as:

General PC/IT questions, ie: from how to do something on your computer to what do I need to do this type questions,  or  installing a printer, scanner, or fax machine on your PC, setting up new software such as Word, Excel, Outlook, Powerpoint, accounting software, or any other software applications. If it’s IT/Computer related you can call us and we’ll do our best to help solve your problems. Have a project that you want us to help provide some answers for? Needing some new equipment and not sure what to buy or where to buy? Building a new home and need help with WIfi or data lines?  Call Us! We Can Help! Don’t worry if you have to call multiple times in a month or run over your allotted 1 hr /month, we’ll give you a 20% discount off our regular rate for any additional time we spend on your requests or needs remotely.

Some issues simply can’t be resolved over the phone or via a remote session and require an onsite visit, like setting up a new computer, a network or wifi router, physically setting up a printer/scanner, setting up a server,  etc… For customers that have our Annual Remote Support Service we provide you with a 10% discount off our regular hourly rate for any onsite service calls that we make to your home or office with NO trip charges for residences within 30 minutes of our office.  If you bring your computer to us, we’ll give you a 20% discount off our rates. 

What this service does NOT cover is any type of Virus, Malware, Ransomware, or Adware type infections. Many of these type of issues cannot be solved remotely and most likely require onsite service. However, services to remove and restore computers after infection, are billed at our discounted rate if you maintain our Monthly Remote Support service.   As always we’ll be upfront with about any issue that can’t be solved remotely and requires an onsite service call.

Get started today!  Give Us a Call! We Can Help!  Get peace of mind for your home computers, knowing you have a Professional IT resource available to you for as low as $240/yr.